These Terms describe appropriate use of the TracePoint website, documentation and reference experience. Deployment and service commitments are governed by the applicable executed agreement.
Website and reference evaluation termsBy accessing or using the services, the user agrees to these Terms and represents that they have legal capacity and, when acting for an organization, authority to bind that organization. These Terms are intended for business users.
An evaluation agreement, implementation agreement or statement of work applies only when executed. Product tours, reference workspaces, architecture descriptions and public reference environments do not create deployment commitments.
Participants must use the reference experience only for lawful evaluation and must not submit confidential production data.
The public product environment uses local operational scenario data and ephemeral per-session state stored in the active application process. Do not submit production customer records, credentials, regulated data, or confidential action payloads.
Evaluation participants remain responsible for lawful data use, policies, authority definitions, integrations, and human-review processes.
TracePoint is decision-control infrastructure. The reference may capture proposed actions, purpose and context, authority, policy results, risk signals, approvals, dispositions, and audit evidence. It is not the underlying model, system of record, legal adviser, medical professional, or final business decision-maker.
AI outputs and risk signals may be incomplete or incorrect. Evaluation participants must establish appropriate testing, monitoring, validation, appeal, and human oversight for consequential uses.
Do not treat the public local reference as an approved environment for non-public information. Any confidentiality or security obligations require an executed agreement and verified deployment documentation.
TracePoint and its licensors retain their rights in the website, reference software, interfaces, designs, documentation, and methods. No rights are granted except those expressly stated in an applicable agreement.
Any treatment of feedback, confidential information, or evaluation materials must follow the applicable executed agreement. No public customer or partnership claim is implied by participation in an evaluation.
Enterprise deployments may require models, cloud platforms, identity providers, workflow tools and systems of record selected by the customer. No external integration is implied by the public reference experience.
Production availability, support, recovery objectives, warranties, liability limits, indemnities, and service credits are governed by the applicable signed agreement.
To the maximum extent permitted by law, website content, product tours, evaluation services, and forward-looking materials are provided as-is. TracePoint does not warrant that the service will identify every risk, prevent every improper action, satisfy every regulatory requirement, or make an AI decision correct, fair, or lawful.
Questions about these website terms may be directed to legal@tracepoint.tech. Deployment, liability, data, jurisdiction and service commitments require an applicable signed agreement.